TITLE: Microsoft Windows 2000 Intelide.sys Fix for ICH5 Drive Swapping Lockup 
Issue

VERSION: 1.00 Rev. A
DESCRIPTION:
This corrects a problem under Windows 2000 on a computer with an Intel ICH5 
southbridge.  The driver that is used for the IDE controller may be the generic 
Pciide.sys driver instead of the correct Intelide.sys driver. If the computer 
has hot-swappable drive bays, the computer may stop responding (lock up) when 
you swap between two ultra DMA devices.  This occurs because Pciide.sys does 
not support this type of swapping. 

For further information, refer to Microsoft Knowledge Base article 322359. 

Microsoft Windows 2000, Service Pack 2 or 3.
This is an initial release.
 

PURPOSE: Routine
SOFTPAQ NUMBER: SP24178
SUPERSEDES: None
EFFECTIVE DATE: February 6, 2004
CATEGORY: Operating System - Enhancements
SSM SUPPORTED: Yes

PRODUCT TYPE(S):
Desktops

HARDWARE PRODUCT MODEL(S):
HP Compaq d330 microtower: All Models
HP Compaq d330 slim tower: All Models
HP Compaq d530 convertible minitower: All Models
HP Compaq d530 small form factor: All Models
HP Compaq d530 ultra-slim desktop: All Models

SOFTWARE PRODUCT(S):
None

OPERATING SYSTEM(S): 
Microsoft Windows 2000

LANGUAGE(S): 
Global

ENHANCEMENTS: 
N/A

PREREQUISITES: 
N/A

INSTALLATION INSTRUCTIONS: 
HOW TO USE: 
Download the SoftPaq .EXE file to a directory on your hard drive.

Execute the downloaded file and follow the on-screen instructions.


Copyright (c) 2004 Hewlett-Packard Development Company, L.P.