TITLE: Windows XP Remote Assistance SLP VERSION: 1.00 Rev. A DESCRIPTION: This Softpaq fixes a problem with the Windows XP Remote Assistance SLP. This Microsoft issue may show up in the desktop models listed below. When you try to establish a Remote Assistance session, you may receive the following error message: You have been disconnected from "name" computer. For more information about this fix, refer to Microsoft Knowledge Base Article 311889.PURPOSE: Recommended SOFTPAQ NUMBER: SP24162 SUPERSEDES: None EFFECTIVE DATE: February 6, 2004 CATEGORY: Operating System - Enhancements and QFEs SSM SUPPORTED: Yes PRODUCT TYPE(S): Desktops HARDWARE PRODUCT MODEL(S): Compaq Evo D300 Small Form Factor: All Models Compaq Evo D310 Desktop: All Models Compaq Evo D310 Microtower: All Models Compaq Evo D310 Slim Tower: All Models Compaq Evo D320 Desktop: All Models Compaq Evo D500 Convertible Minitower: All Models Compaq Evo D500 Desktop: All Models Compaq Evo D500 Small Form Factor: All Models Compaq Evo D510 Convertible Minitower: All Models Compaq Evo D510 e-pc: All Models Compaq Evo D510 Small Form Factor: All Models Compaq Evo D510 USDT: All Models Compaq Evo Workstation w6000: All Models Compaq Evo Workstation w8000: All Models HP Compaq d330 microtower: All Models HP Compaq d330 slim tower: All Models HP Compaq d530 convertible minitower: All Models HP Compaq d530 small form factor: All Models HP Compaq d530 ultra-slim desktop: All Models HP d325 microtower: All Models SOFTWARE PRODUCT(S): None OPERATING SYSTEM(S): Microsoft Windows XP Home Edition Microsoft Windows XP Professional LANGUAGE(S): Global ENHANCEMENTS:
- This is not needed on systems with Service Pack 1.
PREREQUISITES: N/A INSTALLATION INSTRUCTIONS: HOW TO USE:
- Repackaged SoftPaq SP20360 to be SSM Compliant.
Copyright (c) 2004 Hewlett-Packard Development Company, L.P.
- Download the SoftPaq .EXE file to a directory on your hard drive.
- Execute the downloaded file and follow the on-screen instructions.
- You must reboot your computer for the changes to take effect.