http://www.adaptec.com/support/desktopsupp.html#T-358 Q. In my DOS/Windows 3.1 environment, after installing my Iomega Guest software that came with my Jazz drive, I'm unable to access the drive anymore. Why? A. EZ-SCSI installs a file called ASPIDISK.EXE for removable drives, and the Guest software installs GUEST.EXE for removable drives. Both files do almost the same functions and do conflict with each other in a DOS/Windows 3.1 environment. Edit your config.sys and remove the ASPIDISK.EXE line. Save and reboot. Q. I have a Compaq Computer/Laptop, I just installed the Adaptec APA-358 Parallel to SCSI host adapter, and now my system "hangs" (locks up) when I start it. What's wrong? A. Some Compaq Computers/Laptops have a VLSI chipset. On systems with this particular chipset, our original code contained in the driver for the APA-358, tries to read the EPP (Enhanced Parallel Port) registers at memory address 3BC. This address is invalid, and will cause Compaq systems to "hang". The cure for this condition, is to use the new BETA driver located on all Adaptec online services. The filename is 358BETA.EXE and it is located in the Windows 95 section on all services. The direct address is (http://www.adaptec.com/support/BBS_Portable.html). There is no password associated with this file. This is a self-extracting file which contains a readme file to guide you through the installation process. Q. Can I use devices with high transfer rates on MiniSCSI adapters? A. The APA-348 MiniSCSI Plus and bi-directional specifications only support a maximum burst rate of 260 Kbytes per second. The APA-358 MiniSCSI EPP and Enhanced Parallel Port specifications only support a maximum burst rate of 1 Mbyte per second. If you require higher transfer rates, then consider getting a 16-bit or 32-bit SCSI host adapter. Q. I have a Media Vision Sound card and want to utilize the SCSI port to run a hard disk and tape drive. A. SCSIWorks! software contains the drivers and software necessary to run additional SCSI devices on the Media Vision Pro Audio Spectrum 16 and Pro Audio Studio sound cards. Q. What kind of scanner does SCSIWorks! support? A. SCSIWorks! comes with drivers for the HP-IIC and HP-IIP. If the user plans to use other scanners (i.e. Nikon), then the user must load a Nikon specific driver that is ASPI compatible. This must come from the manufacturer. WIN NT Q. Why can't I use my Jazz disk that I formatted in Win95 for my NT machine? A. At this time the only operating system that can format media and be recognized by all other operating environments is DOS 6.22. Each of the other operating systems formats slightly different than DOS 6.22. Because of this, each operating system will only recognized the media if it was formatted in DOS 6.22 or itself. This goes for all portable media. Q. I can not install Win NT 3.51 using the APA-348 Adaptec Cable product. Am I doing something wrong ? A. No. The cable products from Adaptec can not be used to install NT. This is because during the installation the program does not look to the parallel ports to find a SCSI device. After the initial installation is complete and NT is up and running, then the Adapter can be added by opening the Winsetup icon and choosing options. Here you will find an install SCSI adapter line. Note: It is recommended that installation of the parallel to SCSI adapters be used with the latest drivers, available on the BBS free of charge. The file name is TRAN_NT.EXE. NOVELL Q. Can I install my Novell software from CD-ROM using the APA-348, APA-358 or APA-460 SlimSCSI? A. Yes. Just install the APA-xxx on your computer under DOS and reboot your system to load the CD ROM drivers. Then you can use the Install program off the CD-ROM to install Novell software on your host computer.