Patch Name: PHSS_31835

Patch Description: s700_800 11.X OV ITO7.1X SunMC A.03.02

Creation Date: 04/08/10

Post Date: 04/08/19

Hardware Platforms - OS Releases:
	s700: 11.00 11.11
	s800: 11.00 11.11

Products:
	OpenView Operations 7.1

Filesets:
	SYMINT.SYMINT-CORE,fr=A.03.00,fa=HP-UX_B.11.00_32/64,v=HP
	SYMINT.SYMINT-CORE,fr=A.03.00,fa=HP-UX_B.11.11_32/64,v=HP

Automatic Reboot?: No

Status: General Release

Critical: No

Category Tags:
	defect_repair general_release

Path Name: /hp-ux_patches/s700_800/11.X/PHSS_31835

Symptoms:
	PHSS_31835:
	Change Request: H555012932
	  SunMC integration subagent might not start if JAVA_HOME
	  variable is not
	  exported.
	Change Request: B555034335
	 command opcagt -stop -id 10 can't stop Mapper
	Change Request: H555012371
	  The SunMC 3.5 subagent files which are
	  installed into /opt/OV/OpC/integration/sunmc/bin
	  have user ID '16517' and group ID '12064'instead of
	  root:other.

	PHSS_29266:
	Change Request: H555010346
	  OVO message that maps SunMC alarm did not contain
	  classification of the alarm.
	Change Request: H555010390
	  A lot of failed opcmsg API calls reported in symerr.log
	  log file from mapper.
	Change Request: H555010520
	  SunMC mapper does not catch all exceptions that can occur

	  while acknowledging alarms (this is done using
	  ackAlarms()
	  API). After such exeption occurs, mapper fails to process

	  further alarms. Here's the log of such failure :
	  debug   Jun 23 2003 14:52:02 main: Registering security
	  scheme 'medium'
	  (default)
	  debug   Jun 23 2003 14:52:02 main: Registering security
	  scheme 'strong'
	  debug   Jun 23 2003 14:52:02 main: Registering security
	  scheme 'weak'
	  debug   Jun 23 2003 14:52:02 main: Registering security
	  scheme 'medium'
	  (default)
	  debug   Jun 23 2003 14:52:02 main: Registering security
	  scheme 'strong'
	  debug   Jun 23 2003 14:52:02 main: Registering security
	  scheme 'weak'
	  info	  Jun 23 2003 14:52:02 main: Using security scheme
	  'medium'
	  info	  Jun 23 2003 14:52:07 UcTicker: ticker thread
	  created
	  java.lang.ClassCastException: [Ljava.lang.String;
		  at java.lang.String.compareTo(Compiled Code)
		  at
	  com.sun.symon.base.client.alarm.SMAlarmObjectRequest.ackA

	  larms(Compiled
	  Code)
		  at
	  com.hp.ov.it.spi.symon.Mapper$CommandImplementation.Execu

	  te(Mapper.java:947)
		  at
	  com.hp.ov.it.spi.symon.Mapper$MessageReceiver.CheckComman

	  ds(Compiled
	  Code)
		  at
	  com.hp.ov.it.spi.symon.Mapper$MessageReceiver.run(Compile

	  d
	  Code)
	Change Request: H555010521
	  SunMC mapper does not use full path when reading sy-other

	  file.
	  This is visible in the truss output :
	  stat64("/var/opt/OV/tmp/OpC/sy-filen15r",
	  0xF96B13E0) Err#2 ENOENT
	  stat64("/var/opt/OV/tmp/OpC/sy-filen16r",
	  0xF96B13E0) Err#2 ENOENT
	  stat64("/var/opt/OV/tmp/OpC/sy-filen17r",
	  0xF96B13E0) Err#2 ENOENT
	  stat64("/var/opt/OV/tmp/OpC/sy-filen18r",
	  0xF96B13E0) Err#2 ENOENT
	  stat64("/var/opt/OV/tmp/OpC/sy-filen19r",
	  0xF96B13E0) Err#2 ENOENT
	  stat64("/var/opt/OV/tmp/OpC/sy-filen20r",
	  0xF96B13E0) Err#2 ENOENT
	  stat64("sy-other", 0xF96B13E0)
	  Err#2 ENOENT
	Change Request: H555010129
	  getmsg program crashes when used on Solaris 9 and JAVA
	  1.4.
	Change Request: 8606307520
	  SunMC 3.5 is not supported with OVO/SunMC Integration
	  3.0.
	Change Request: H555010136
	  OVO/SunMC integration was not supported on Solaris 9.

Defect Description:
	PHSS_31835:
	Change Request: H555012932
	  Problem is caused by SunMC's startup.profile script,
	  changed with SunMC
	  version 3.5 (versions lower then 3.5 handle CLASSPATH
	  export
	  differently), which expects the JAVA_HOME variable to be
	  set. If it is
	  not set then CLASSPATH is missing the location of SunMC
	  java libraries
	  and consequently the SunMC integration subagent fails to
	  start.

	  Added the JAVA_PATH variable check to subagent
	  environment. If the
	  JAVA_PATH variable is not set the subagent will abort.
	Change Request: B555034335
	 Problem is caused by SunMC's integration start file.
	   Mapper was started via exec "mapper" and in
	   that case Mapper's PID is lost.
	   It is changed, now Mapper is started without exec.
	Change Request: H555012371
	  After installation of subagent on the system,
	  ownership of directories below /opt is changed from
	  root:other to 16517:12064.

	PHSS_29266:
	Change Request: H555010346
	  OVO message that maps SunMC alarm now contains
	  alarm classification as an optional attribute
	  ALARM_RULE_ID. It should be taken into account that
	  SunMC_opcmsg (1|3) template was not changed accordingly.
	Change Request: H555010390
	  The reason for failed opcmsg calls was that message with
	  severity unknown were sent. Now the default message
	  severity is normal.
	Change Request: H555010520
	  SunMC mapper uses ackAlarms() API to acknowledge the
	  alarms. Documentation for the function indicates that it
	  can throw SMAPIException type of exceptions, but it can
	  also throw generic Java exceptions which are not caught.
	  SunMC mapper now catches all exceptions after using
	  ackAlarms() API function.
	Change Request: H555010521
	  SunMC mapper doesn't use full path when opening sy-
	  other
	  file so it fails to process its contents.
	  Full path to sy-other file is used when opening it for
	  reading.
	Change Request: H555010129
	  getmsg program was changed to work with JAVA 1.4.
	Change Request: 8606307520
	  SunMC 3.5 is now supported with OVO/SunMC Integration
	  3.01.
	Change Request: H555010136
	  OVO/SunMC integration 3.01 is now supported on Solaris 9.

Enhancement:
	No

SR:
	H555012932 H555012371 H555010521 H555010520 H555010390
	H555010346 H555010136 H555010129 B555034335 8606307520

Patch Files:
	
	SYMINT.SYMINT-CORE,fr=A.03.00,fa=HP-UX_B.11.00_32/64,v=HP:

	SYMINT.SYMINT-CORE,fr=A.03.00,fa=HP-UX_B.11.11_32/64,v=HP:
	/var/opt/OV/share/databases/subagent/SunMC_integration/ms/
		intel/nt/A.03.02/SYMINT.jar
	/var/opt/OV/share/databases/subagent/SunMC_integration/sun/
		sparc/solaris/A.03.02/sy-sa_sol_pkg
	/var/opt/OV/share/databases/subagent/SunMC_integration/sun/
		sparc/solaris/SubAgentPlatform
	/var/opt/OV/share/databases/subagent/SunMC_integration/sun/
		sparc/solaris/A.03.02/install/sy-sa_sol_install.sh
	/var/opt/OV/share/databases/subagent/SunMC_integration/ms/
		intel/nt/A.03.02/install/sy-sa_nt_install.bat
	/var/opt/OV/share/databases/subagent/SunMC_integration/ms/
		intel/nt/SubAgentPlatform

what(1) Output:
	
	SYMINT.SYMINT-CORE,fr=A.03.00,fa=HP-UX_B.11.00_32/64,v=HP:
	/var/opt/OV/share/databases/subagent/SunMC_integration/ms/
		intel/nt/A.03.02/SYMINT.jar:
		None
	/var/opt/OV/share/databases/subagent/SunMC_integration/sun/
		sparc/solaris/A.03.02/sy-sa_sol_pkg:
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		stdio.h 1.49 97/05/09 SMI
		feature_tests.h 1.13 97/06/26 SMI
		va_list.h 1.6 96/01/26 SMI
		stdlib.h 1.40 97/06/30 SMI
		termios.h 1.6 92/07/14 SMI
		termios.h 1.34 97/01/24 SMI
		ttydev.h 1.7 92/07/14 SMI
		time.h 2.52 96/11/15 SMI
		types.h 1.51 97/05/06 SMI
		isa_defs.h 1.11 97/03/21 SMI
		machtypes.h 1.11 96/04/29 SMI
		int_types.h 1.4 96/09/25 SMI
		select.h 1.11 96/06/20 SMI
		time.h 1.25 96/03/12 SMI
		siginfo.h 1.39 96/06/28 SMI
		machsig.h 1.12 96/04/29 SMI
		errno.h 1.14 95/10/30 SMI
		errno.h 1.16 95/07/04 SMI
		signal.h 1.31 96/05/20 SMI
		signal.h 1.50 97/04/16 SMI
		unistd.h 1.29 96/06/05 SMI
		procset.h 1.17 96/04/24 SMI
		string.h 1.19 96/03/12 SMI
		stdarg.h 1.38 96/01/26 SMI
		stdlib.h 1.40 97/06/30 SMI
		feature_tests.h 1.13 97/06/26 SMI
		stdio.h 1.49 97/05/09 SMI
		feature_tests.h 1.13 97/06/26 SMI
		va_list.h 1.6 96/01/26 SMI
		stdlib.h 1.40 97/06/30 SMI
		stdarg.h 1.38 96/01/26 SMI
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		stdlib.h 1.40 97/06/30 SMI
		feature_tests.h 1.13 97/06/26 SMI
		string.h 1.19 96/03/12 SMI
		unistd.h 1.45 97/06/06 SMI
		types.h 1.51 97/05/06 SMI
		isa_defs.h 1.11 97/03/21 SMI
		machtypes.h 1.11 96/04/29 SMI
		int_types.h 1.4 96/09/25 SMI
		select.h 1.11 96/06/20 SMI
		time.h 2.52 96/11/15 SMI
		time.h 1.25 96/03/12 SMI
		siginfo.h 1.39 96/06/28 SMI
		machsig.h 1.12 96/04/29 SMI
		unistd.h 1.29 96/06/05 SMI
		stdio.h 1.49 97/05/09 SMI
		va_list.h 1.6 96/01/26 SMI
		stdarg.h 1.38 96/01/26 SMI
		errno.h 1.14 95/10/30 SMI
		errno.h 1.16 95/07/04 SMI
		stdio.h 1.49 97/05/09 SMI
		feature_tests.h 1.13 97/06/26 SMI
		va_list.h 1.6 96/01/26 SMI
		string.h 1.19 96/03/12 SMI
		iconv.h 1.2 94/01/21 SMI
		types.h 1.51 97/05/06 SMI
		isa_defs.h 1.11 97/03/21 SMI
		machtypes.h 1.11 96/04/29 SMI
		int_types.h 1.4 96/09/25 SMI
		select.h 1.11 96/06/20 SMI
		time.h 2.52 96/11/15 SMI
		time.h 1.25 96/03/12 SMI
		siginfo.h 1.39 96/06/28 SMI
		machsig.h 1.12 96/04/29 SMI
		stdarg.h 1.38 96/01/26 SMI
		stdio.h 1.49 97/05/09 SMI
		feature_tests.h 1.13 97/06/26 SMI
		va_list.h 1.6 96/01/26 SMI
		stdlib.h 1.40 97/06/30 SMI
		stdarg.h 1.38 96/01/26 SMI
		stdlib.h 1.40 97/06/30 SMI
		feature_tests.h 1.13 97/06/26 SMI
		stdio.h 1.49 97/05/09 SMI
		feature_tests.h 1.13 97/06/26 SMI
		va_list.h 1.6 96/01/26 SMI
		fcntl.h 1.12 96/06/17 SMI
		types.h 1.51 97/05/06 SMI
		isa_defs.h 1.11 97/03/21 SMI
		machtypes.h 1.11 96/04/29 SMI
		int_types.h 1.4 96/09/25 SMI
		select.h 1.11 96/06/20 SMI
		time.h 2.52 96/11/15 SMI
		time.h 1.25 96/03/12 SMI
		siginfo.h 1.39 96/06/28 SMI
		machsig.h 1.12 96/04/29 SMI
		fcntl.h 1.37 96/07/07 SMI
		errno.h 1.14 95/10/30 SMI
		errno.h 1.16 95/07/04 SMI
		stat.h 1.34 96/06/03 SMI
		stdarg.h 1.38 96/01/26 SMI
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		stdio.h 1.49 97/05/09 SMI
		feature_tests.h 1.13 97/06/26 SMI
		va_list.h 1.6 96/01/26 SMI
		fcntl.h 1.12 96/06/17 SMI
		types.h 1.51 97/05/06 SMI
		isa_defs.h 1.11 97/03/21 SMI
		machtypes.h 1.11 96/04/29 SMI
		int_types.h 1.4 96/09/25 SMI
		select.h 1.11 96/06/20 SMI
		time.h 2.52 96/11/15 SMI
		time.h 1.25 96/03/12 SMI
		siginfo.h 1.39 96/06/28 SMI
		machsig.h 1.12 96/04/29 SMI
		fcntl.h 1.37 96/07/07 SMI
		errno.h 1.14 95/10/30 SMI
		errno.h 1.16 95/07/04 SMI
		stdio.h 1.49 97/05/09 SMI
		feature_tests.h 1.13 97/06/26 SMI
		va_list.h 1.6 96/01/26 SMI
		fcntl.h 1.12 96/06/17 SMI
		types.h 1.51 97/05/06 SMI
		isa_defs.h 1.11 97/03/21 SMI
		machtypes.h 1.11 96/04/29 SMI
		int_types.h 1.4 96/09/25 SMI
		select.h 1.11 96/06/20 SMI
		time.h 2.52 96/11/15 SMI
		time.h 1.25 96/03/12 SMI
		siginfo.h 1.39 96/06/28 SMI
		machsig.h 1.12 96/04/29 SMI
		fcntl.h 1.37 96/07/07 SMI
		errno.h 1.14 95/10/30 SMI
		errno.h 1.16 95/07/04 SMI
		stat.h 1.34 96/06/03 SMI
		stdarg.h 1.38 96/01/26 SMI
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		time.h 1.25 96/03/12 SMI
		feature_tests.h 1.13 97/06/26 SMI
		time.h 2.52 96/11/15 SMI
		types.h 1.51 97/05/06 SMI
		isa_defs.h 1.11 97/03/21 SMI
		machtypes.h 1.11 96/04/29 SMI
		int_types.h 1.4 96/09/25 SMI
		select.h 1.11 96/06/20 SMI
		siginfo.h 1.39 96/06/28 SMI
		machsig.h 1.12 96/04/29 SMI
		stat.h 1.34 96/06/03 SMI
		stdio.h 1.49 97/05/09 SMI
		va_list.h 1.6 96/01/26 SMI
		stdarg.h 1.38 96/01/26 SMI
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		stdio.h 1.49 97/05/09 SMI
		feature_tests.h 1.13 97/06/26 SMI
		va_list.h 1.6 96/01/26 SMI
		stdlib.h 1.40 97/06/30 SMI
		stdarg.h 1.38 96/01/26 SMI
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
		HP OVO/SunMC Integration for Sun Solaris A.03.02 (08
			/09/04)
	/var/opt/OV/share/databases/subagent/SunMC_integration/sun/
		sparc/solaris/SubAgentPlatform:
		None
	/var/opt/OV/share/databases/subagent/SunMC_integration/sun/
		sparc/solaris/A.03.02/install/sy-sa_sol_install.sh:
		None
	/var/opt/OV/share/databases/subagent/SunMC_integration/ms/
		intel/nt/A.03.02/install/sy-sa_nt_install.bat:
		None
	/var/opt/OV/share/databases/subagent/SunMC_integration/ms/
		intel/nt/SubAgentPlatform:
		None

cksum(1) Output:
	
	SYMINT.SYMINT-CORE,fr=A.03.00,fa=HP-UX_B.11.00_32/64,v=HP:
	2653388728 61985 /var/opt/OV/share/databases/subagent/
		SunMC_integration/ms/intel/nt/A.03.02/SYMINT.jar
	2767451581 190464 /var/opt/OV/share/databases/subagent/
		SunMC_integration/sun/sparc/solaris/A.03.02/
		sy-sa_sol_pkg
	2265200095 769 /var/opt/OV/share/databases/subagent/
		SunMC_integration/sun/sparc/solaris/SubAgentPlatform
	2851908220 6749 /var/opt/OV/share/databases/subagent/
		SunMC_integration/sun/sparc/solaris/A.03.02/install/
		sy-sa_sol_install.sh
	376526059 2391 /var/opt/OV/share/databases/subagent/
		SunMC_integration/ms/intel/nt/A.03.02/install/
		sy-sa_nt_install.bat
	4177433567 459 /var/opt/OV/share/databases/subagent/
		SunMC_integration/ms/intel/nt/SubAgentPlatform

Patch Conflicts: None

Patch Dependencies: None

Hardware Dependencies: None

Other Dependencies: None

Supersedes:
	PHSS_29266 

Equivalent Patches:
	ITOSOL_00345:
	sparcSOL: 2.7 2.8 2.9

Patch Package Size: 190 KBytes

Installation Instructions:
	Please review all instructions and the Hewlett-Packard
	SupportLine User Guide or your Hewlett-Packard support terms
	and conditions for precautions, scope of license,
	restrictions, and, limitation of liability and warranties,
	before installing this patch.
	------------------------------------------------------------
	1. Back up your system before installing a patch.

	2. Login as root.

	3. Copy the patch to the /tmp directory.

	4. Move to the /tmp directory and unshar the patch:

		cd /tmp
		sh PHSS_31835

	5. Run swinstall to install the patch:

		swinstall -x autoreboot=true -x patch_match_target=true \
			  -s /tmp/PHSS_31835.depot

	By default swinstall will archive the original software in 
	/var/adm/sw/save/PHSS_31835.  If you do not wish to retain a
	copy of the original software, include the patch_save_files
	option in the swinstall command above:

		-x patch_save_files=false

	WARNING: If patch_save_files is false when a patch is installed,
		 the patch cannot be deinstalled.  Please be careful
		 when using this feature.

	For future reference, the contents of the PHSS_31835.text file is 
	available in the product readme:

		swlist -l product -a readme -d @ /tmp/PHSS_31835.depot

	To put this patch on a magnetic tape and install from the
	tape drive, use the command:

		dd if=/tmp/PHSS_31835.depot of=/dev/rmt/0m bs=2k

Special Installation Instructions: None