Patch Name: PHSS_30953 Patch Description: s700_800 11.X OV SIP3.1 Alarms appear multiple times Creation Date: 04/05/24 Post Date: 04/06/24 Hardware Platforms - OS Releases: s700: 11.00 11.11 s800: 11.00 11.11 Products: OpenView Service Information Portal 3.1 Filesets: HPOVSIP.OVSIP,fr=B.01.10,fa=HP-UX_B.11.00_32/64,v=HP Automatic Reboot?: No Status: General Release Critical: No Category Tags: defect_repair general_release Path Name: /hp-ux_patches/s700_800/11.X/PHSS_30953 Symptoms: PHSS_30953: When the portal is showing the alarms module, if the user reloads the browser a few times then some alarms start appearing multiple times. Defect Description: PHSS_30953: Since SIP does not take any action when alarms are deleted, if an alarm is deleted and readded on the NNM station it will appear twice in the alarms module. Resolution: If an alarm is deleted on the NNM station then SIP deletes the alarm from its tables. Enhancement: No SR: 8606357940 Patch Files: HPOVSIP.OVSIP,fr=B.01.10,fa=HP-UX_B.11.00_32/64,v=HP: /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarm.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmCat.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmClient.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmConnection.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmComm.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmTable.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmInfo.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmLine.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmTime.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmCollector.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmValidCats.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmCatRepo.class /opt/OV/SIP/conf/styles/errmsg_html.xsl /opt/OV/SIP/conf/styles/alarmTable_html.xsl what(1) Output: HPOVSIP.OVSIP,fr=B.01.10,fa=HP-UX_B.11.00_32/64,v=HP: /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarm.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmCat.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmClient.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmConnection.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmComm.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmTable.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmInfo.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmLine.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmTime.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmCollector.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmValidCats.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/alarms/NmAlarmCatRepo.class: None /opt/OV/SIP/conf/styles/errmsg_html.xsl: None /opt/OV/SIP/conf/styles/alarmTable_html.xsl: None cksum(1) Output: HPOVSIP.OVSIP,fr=B.01.10,fa=HP-UX_B.11.00_32/64,v=HP: 384789726 2463 /opt/OV/SIP/conf/styles/errmsg_html.xsl 449288369 5248 /opt/OV/SIP/conf/styles/alarmTable_html.xsl 1666993482 19904 /opt/OV/SIP/webapps/ovportal/WEB-INF/ classes/com/hp/ov/portal/modules/alarms/ NmAlarm.class 2393126285 8118 /opt/OV/SIP/webapps/ovportal/WEB-INF/ classes/com/hp/ov/portal/modules/alarms/ NmAlarmCat.class 2880962547 7470 /opt/OV/SIP/webapps/ovportal/WEB-INF/ classes/com/hp/ov/portal/modules/alarms/ NmAlarmClient.class 789337154 5687 /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/ com/hp/ov/portal/modules/alarms/ NmAlarmConnection.class 1077702627 3187 /opt/OV/SIP/webapps/ovportal/WEB-INF/ classes/com/hp/ov/portal/modules/alarms/ NmAlarmComm.class 229011384 3986 /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/ com/hp/ov/portal/modules/alarms/NmAlarmTable.class 3867698724 4132 /opt/OV/SIP/webapps/ovportal/WEB-INF/ classes/com/hp/ov/portal/modules/alarms/ NmAlarmInfo.class 3839198478 2075 /opt/OV/SIP/webapps/ovportal/WEB-INF/ classes/com/hp/ov/portal/modules/alarms/ NmAlarmLine.class 663380172 2203 /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/ com/hp/ov/portal/modules/alarms/NmAlarmTime.class 691539580 13349 /opt/OV/SIP/webapps/ovportal/WEB-INF/ classes/com/hp/ov/portal/modules/alarms/ NmAlarmCollector.class 2023227426 2966 /opt/OV/SIP/webapps/ovportal/WEB-INF/ classes/com/hp/ov/portal/modules/alarms/ NmAlarmValidCats.class 1832947175 5851 /opt/OV/SIP/webapps/ovportal/WEB-INF/ classes/com/hp/ov/portal/modules/alarms/ NmAlarmCatRepo.class Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: None Equivalent Patches: OVSIPSOL_00046: sparcSOL: 2.6 2.7 2.8 OVSIPNT_00045: intelWIN2000: 1.00 Patch Package Size: 90 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_30953 5. Run swinstall to install the patch: swinstall -x autoreboot=true -x patch_match_target=true \ -s /tmp/PHSS_30953.depot By default swinstall will archive the original software in /var/adm/sw/save/PHSS_30953. If you do not wish to retain a copy of the original software, include the patch_save_files option in the swinstall command above: -x patch_save_files=false WARNING: If patch_save_files is false when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. For future reference, the contents of the PHSS_30953.text file is available in the product readme: swlist -l product -a readme -d @ /tmp/PHSS_30953.depot To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_30953.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: ======================================================== BEFORE LOADING THIS PATCH... - Stop the Tomcat server. - If you want to reinstall SIP, then you will have to remove the patch. Once the re-install is over you can apply the patch again. NOTE : Tomcat is not started after the patch is loaded You will need to manually start it. Also, in order to keep a history of the patches installed on your system the post-install script will attempt to copy the PHSS_30953.text file to /opt/OV/SIP/patches. Please make sure this file is in /tmp before installation. ========================================================