Patch Name: PHSS_30609 Patch Description: s700_800 11.X OV ITO7.1X HP-UX 11.x OV-PA Agent C.03.72 Creation Date: 04/04/20 Post Date: 04/04/23 Repost: 04/06/22 The Patch Description was updated in the patch documentation to clarify the OV-PA Agent to which the patch applies. Hardware Platforms - OS Releases: s700: 11.00 11.11 s800: 11.00 11.11 Products: OpenView IT/Operations 7.10 Filesets: OVOPC-PA-CLT.OVOPC-PA-HP11,fr=A.07.10,fa=HP-UX_B.11.11_32/64,v=HP OVOPC-PA-CLT.OVOPC-PA-HP11,fr=A.07.10,fa=HP-UX_B.11.00_32/64,v=HP Automatic Reboot?: No Status: General Release Critical: No Category Tags: defect_repair general_release Path Name: /hp-ux_patches/s700_800/11.X/PHSS_30609 Symptoms: PHSS_30609: Change Request: 8606249110 OVPA/GlancePlus prevents selective detach capability for VLANs Change Request: 8606302296 TT_COUNT won't be reset after end of transaction in OVPA/UX Change Request: 8606306301 Mix of correlated and non ARM transactions not logged by scope separately. Change Request: 8606314868 Alarmgen and agdbserver fail on startup with large system configurations. Change Request: R555023837 OVPA not reporting some metrics correctly for VxVM 3.5 Change Request: R555023864 GBL_NUM_NETWORK metric always zero upon extract/export. Change Request: R555025466 Update supplemental libnm.sl shipped with OVPA/GP products. PHSS_29291: Change Request: 8606281891 HPUX: APP_CPU_TOTAL_UTIL sum too low compared to GBL_CPU_TOTAL_UTIL. Change Requset: 8606293100 sdlcomp has problems with leading zeros in spec files. Change Requset: R555012140 11x: PROC_TTY, THREAD_TTY shown as "255 0xffff" for procs w/o terminal. Change Requset: R555016793 HPUX: intermittent invalid PROC_CPU_*_UTIL > max possible. Change Requset: R555021280 MP: FS data summarization (extract -xp -Y) does not work. PHSS_28381: Change Requset: 8606221610 Metric help for the metric GBL_NET_OUTQUEUE says that this metric is computed from the sum of the BYNETIF_QUEUE metrics for the various LANs that are on the system. Change Requset: 8606236261 With a blank authip file established in /var/opt/perf, connection to OVPA from a client on the same system is refused with an "UNAUTHORIZED CONNECTION ATTEMPT" entry in the status.rep_server or status.alarmgen file. This problem only occurs on multi-homed or ServiceGuard cluster systems. Change Requset: 8606248354 Blank process names are displayed by glanceplus and logged by the performance agent. The amount of transaction data logged decreases (independent of load). And, messages of the form: WARNING: Transaction Overflow. (PE221-49) are repeatedly written to status.scope. Change Requset: 8606256903 The utility -xr command can produce resized logfiles that can be significantly smaller than expected if the days= option is used. Change Requset: D500344101 Enhance MeasureWare so that PROC_MEM_VIRT (virtual memory size) for a process can be used as a threshold filter in the parm file in order to consider a process "interesting" from the standpoint of scopeux process logging. Change Requset: H554002240 MWA (VPPA) utility RESIZE command can empty LOGGLOB when: - resizing LOGAPPL to a very small value and then resizing LOGGLOB results in an empty LOGGLOB (with PARM file setting SIZE=0.0) - resizing LOGGLOB to a very small value and then resizing LOGAPPL results in an empty LOGGLOB (with PARM file setting SIZE=0.0) Change Requset: H554002351 The utility -xr command can produce resized logfiles that can be significantly smaller than expected if the days= option is used. Change Requset: R555010654 On HPUX 11.x and beyond, the performance tools are intermittently missing process death records. This also can show up in the Glanceplus Process List screen when a dead process continues to show up as an active process. Change Requset: R555016345 OVPA is under reporting the disk activity in the BYDSK_PHYS_*_BYTE_* metrics during a 5 minute interval. Change Requset: R555018735 The FILESYSTEM class discriminater metric has been changed from FS_DEVNAME (device special file name) to FS_DIRNAME (mount point path name). This change will cause PerfView to show filesystem data selection per mount point, and will affect the ability to export pre-existing FILESYSTEM class summary records (see R555017237 in "Known Problems and Workarounds", Chapter 4). PHSS_27208: Change Requset: R555013479 OV Performance Agent would sometimes present incorrect values for the process metrics PROC_IO_BYTE_CUM, PROC_DISK_PHYS_IO_CUM and PROC_DISK_LOGL_IO_CUM. Change Requset: R555013633 OV Performance Agent products now support IPv6 network interfaces. On HP-UX 11.11, with IPv4/IPv6 (dual-stack) installed and configured, the following error message should no longer occur on a regular basis in status.scope: Can't get ID_ifEntry /dev/ip6 ppa_num = 0 Invalid argument. Change Requset: R555013938 Source modifications have been made that significantly reduce the likelihood of an midaemon core dump when out-of-order KI traces are processed. Out-of-order KI traces are due to unsynchronized CPU clocks that may occur on some multi-CPU "L" and "N" class systems. This midaemon enhancement simply reduces the risk of midaemon cores on systems with suspect hardware. Reference SR# R555013951 in the "Known Problems and Workarounds" section for more information on the underlying cause. Change Requset: R555014009 Previously, bad network metric values had been observed on busy Omniback servers, and the bad values were possible on any system with very high network throughput rates on the order of thousands of packets per second. Change Requset: R555014699 A problem was fixed that could cause intermittent scope cores during execution of a "mwa stop" command. Change Requset: 8606228123 A problem was corrected where BYNETIF_COLLISION could show zero for all interfaces, yet GBL_NET_COLLISION_PCT could be greater than zero. Change Requset: 8606230092 The mettable.txt file was confusing because it was not clear to which versions the record layouts applied. To fix this problem, OV Performance Agent version strings have been added to record descriptions for all versions C.00.00 and newer. Defect Description: PHSS_30609: Resolution: Change Request: 8606249110 VLAN network IF instances can now be deactivated while OVPA/GlancePlus products are running. Change Request: 8606302296 The value of the metric TT_COUNT is now reset at each interval so that it represents the number of completed transactions during the last interval, as documented (even when ARM correlation is enabled). Change Request: 8606306301 Corrected a problem where VxVM volume data was not collected when VxVM mirrored volumes were configured and/or volume logging was enabled. Change Request: 8606314868 perflbd has been modified to delay further the starting of services, depending on the value set in Environment variable ADD_DELAY, if the time taken to process by Scopeux is longer than the general case. Change Request: R555023837 The metrics LV_SPACE_UTIL, FS_DIRNAME, and BYDSK_DIRNAME were fixed to correctly report data for Veritas 3.5 logical volumes. Change Request: R555023864 In OVPA (C.03.xx) global data, the metric GBL_NUM_NETWORK is always zero. The metric GBL_NUM_NETWORK has been enabled in the GLOBAL data class for C.03.xx version OVPA products. Change Request: R555025466 Updated the network API library (libnm.sl) shipped with the performance products. This library has been tested for compatibility with the OVPA/GlancePlus performance products and is provided as an alternative library to be used when compatibility issues arise by using the system default libnm.1 library. By default, this shipped library is not used unless manually renamed by the customer. Until such time, the system default library in /usr/lib is utilized. PHSS_29291: Resolution: Change Request: 8606281891 On HPUX, a problem was found where the sum of all instances of the APP_CPU_TOTAL_UTIL metric could be significantly lower than the value of the GBL_CPU_TOTAL_UTIL metric. The problem was reported to occur when the process creation and death rates were high during an interval. However, workloads still exist where the midaemon may need to be configured to start with a larger number of process and thread entries. See the midaemon man page for additional information. Change Request: 8606293100 A DSI problem was discovered in the most recent releases of OVPA, where metric numbers containing leading zeros caused the sdlcomp compiler to fail with an error message indicating that "Metric must be between 1 and 999999." Change Request: R555012140 On HP-UX, Glance previously returned 255 0xffff for PROC_TTY and THREAD_TTY for processes/threads that have no terminal. These metrics now return blank when there is no terminal associated with the process/thread. The changes for PROC_TTY are available for OVPA as well. Change Request: R555016793 On HP-UX, the PROC_* metrics class has been corrected to properly account for dying threads in a multithreaded process. This will resolve the problem where the PROC_CPU_*_UTIL metrics exceeded the maximum possible. Change Request: R555021280: Fixed a problem that made it impossible to extract/export filesystem summary data or graph filesystem data with OV Performance Manager. PHSS_28381: Resolution: Update version of OVPA deployable subagent to C.03.70. Deployable to HP-UX 11.00 and 11.11 OVO Managed Nodes. PHSS_27208: check the list of the symptoms Resolution: Update version of OVPA deployable subagent to C.03.58. Deployable to HP-UX 11.00 and 11.11 OVO Managed Nodes. Enhancement: No SR: R555025466 R555023837 8606314868 R555023864 8606306301 8606302296 8606249110 R555021280 8606293100 8606281891 R555016793 R555012140 R555016345 R555018735 R555010654 8606236261 H554002240 8606248354 8606256903 H554002351 8606221610 D500344101 8606228123 R555013479 R555013633 R555014009 8606230092 R555013938 R555014699 Patch Files: OVOPC-PA-CLT.OVOPC-PA-HP11,fr=A.07.10, fa=HP-UX_B.11.11_32/64,v=HP: OVOPC-PA-CLT.OVOPC-PA-HP11,fr=A.07.10, fa=HP-UX_B.11.00_32/64,v=HP: /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/pa-risc/ hp-ux11/SubAgentPlatform /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/pa-risc/ hp-ux11/C.03.72/ovpa_pkg.Z /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/pa-risc/ hp-ux11/C.03.72/ovpa_pkg.Z.B.11.11 /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/pa-risc/ hp-ux11/C.03.72/install/ovpa_inst what(1) Output: OVOPC-PA-CLT.OVOPC-PA-HP11,fr=A.07.10, fa=HP-UX_B.11.11_32/64,v=HP: /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/pa-risc/ hp-ux11/SubAgentPlatform: None /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/pa-risc/ hp-ux11/C.03.72/ovpa_pkg.Z: $Revision HP-UX 11.00 04Jan02 dhynie$ $Revision HP-UX 11.00 19Mar01 danielh $ $Revision HP-UX 11.00: 20MAY00 dhynie $ $Revision HP-UX 11.00: 17May00 dhynie $ $Revision HP-UX 11.00: 16Jan01 dhynie $ $Revision HP-UX 11.00: 17May00 dhynie $ $Revision HP-UX 11.00: 18Dec00 dhynie $ $Revision HP-UX 11.00: 19Mar01 danielh $ $Revision HP-UX: 10.20 & 11.00 01Jun00 dhynie $ $Revision HP-UX: 10.20 & 11.00 01Jun00 dhynie $ $Revision HP-UX: 11.00 06Sep02 dhynie $ $Revision HP-UX 11.x 22Mar02 dhynie $ $Revision HP-UX: 11.00 06Sep02 dhynie $ $Revision HP-UX: 10.20 & 11.00 01Jun00 dhynie $ $Revision HP-UX: 10.20 & 11.00 16Sep02 dhynie $ $Revision HP-UX 11.00: 06Sep02 dhynie $ $Revision HP-UX: 1100 17Jul02 dhynie $ $Revision HP-UX 10.20 & 11.00: 01Jun00 dhynie $ $Revision HP-UX 10.20 & 11.00: 01Jun00 dhynie $ $Revision HP-UX: 10.20 & 11.00 01Jun00 dhynie $ /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/pa-risc/ hp-ux11/C.03.72/ovpa_pkg.Z.B.11.11: $Revision HP-UX 11i: 21Sep00 dhynie $ $Revision HP-UX 11i 04Jan02 dhynie$ $Revision HP-UX 11i: 19Mar01 danielh $ $Revision HP-UX 11i: 20MAY00 dougg $ $Revision HP-UX 11i: 15May00 dhynie $ $Revision HP-UX 11i: 13Mar03 dhynie $ $Revision HP-UX 11i-1122: 08Oct02 dhynie $ $Revision HP-UX 11i-1122: 24Apr02 dhynie $ $Revision HP-UX 11i: 19Mar01 danielh $ $Revision HP-UX 11i: 19Mar01 danielh $ $Revision HP-UX 11i: 15May00 dhynie $ $Revision HP-UX 11i: 06Sep02 dhynie $ $Revision HP-UX 11.x 22Mar02 dhynie $ $Revision HP-UX 11i: 06Sep02 dhynie $ $Revision HP-UX 11i: 15May00 dhynie $ $Revision HP-UX: 11i 06Sep02 dhynie $ $Revision HP-UX: 11.11 17Jul00 dhynie $ $Revision HP-UX: 11i 17Jul02 dhynie $ $Revision HP-UX 11i: 15May00 dhynie $ $Revision HP-UX 11i: 15May00 dhynie $ $Revision HP-UX 11i: 15May00 dhynie $ /var/opt/OV/share/databases/subagent/VP_Perf_Agt/hp/pa-risc/ hp-ux11/C.03.72/install/ovpa_inst: rsubagtinst C.03.72.00 15/03/04 =*= cksum(1) Output: OVOPC-PA-CLT.OVOPC-PA-HP11,fr=A.07.10, fa=HP-UX_B.11.11_32/64,v=HP: 3404130392 5130 /var/opt/OV/share/databases/subagent/ VP_Perf_Agt/hp/pa-risc/hp-ux11/C.03.72/install/ ovpa_inst 1219772063 18749440 /var/opt/OV/share/databases/subagent/ VP_Perf_Agt/hp/pa-risc/hp-ux11/C.03.72/ovpa_pkg.Z 2436102406 16875520 /var/opt/OV/share/databases/subagent/ VP_Perf_Agt/hp/pa-risc/hp-ux11/C.03.72/ ovpa_pkg.Z.B.11.11 3571977600 745 /var/opt/OV/share/databases/subagent/ VP_Perf_Agt/hp/pa-risc/hp-ux11/SubAgentPlatform Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHSS_29291 PHSS_28381 PHSS_27208 Equivalent Patches: ITOSOL_00308: sparcSOL: 2.7 2.8 2.9 Patch Package Size: 33880 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_30609 5. Run swinstall to install the patch: swinstall -x autoreboot=true -x patch_match_target=true \ -s /tmp/PHSS_30609.depot By default swinstall will archive the original software in /var/adm/sw/save/PHSS_30609. If you do not wish to retain a copy of the original software, include the patch_save_files option in the swinstall command above: -x patch_save_files=false WARNING: If patch_save_files is false when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. For future reference, the contents of the PHSS_30609.text file is available in the product readme: swlist -l product -a readme -d @ /tmp/PHSS_30609.depot To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_30609.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: PHSS_30609: This patch changes how Glance is deployed from the OVO Management Server. Previously, a new trial version of Glance was always deployed, whether Glance previously existed on the system or not. Now, Glance will only be deployed and updated if a previous version was already on the system. If Glance was not installed before, then it will not be deployed.