Patch Name: PHSS_29914 Patch Description: s700_800 11.X OV SIP3.1 libovw.jar update Creation Date: 03/11/17 Post Date: 03/11/19 Hardware Platforms - OS Releases: s700: 11.00 11.11 s800: 11.00 11.11 Products: OpenView Service Information Portal 3.1 Filesets: HPOVSIP.OVSIP,fr=B.01.10,fa=HP-UX_B.11.00_32/64,v=HP Automatic Reboot?: No Status: General Release Critical: No Category Tags: defect_repair general_release Path Name: /hp-ux_patches/s700_800/11.X/PHSS_29914 Symptoms: PHSS_29914: NNMSimpleCustomerModel hangs or throws an exception when ovw database has more than 6000 interfaces PHSS_29376: The SIP topology module hangs when displaying the topology. Defect Description: PHSS_29914: An older version of libovw.jar shipped with SIP does not work properly with large databases Resolution: Use the newest version of libovw.jar PHSS_29376: The map that is being displayed has submaps with duplicate names. When SIP encounters such submaps it tries to make them unique by attaching the name of its parent submaps all the way to the root submap. For some submaps this process of finding all the parent submaps puts SIP in a loop because there are some symbols which have one of the child submaps as its parent (a loop exists). Resolution: SIP now uses a depth first search and also stores the list of traversed submaps. During the search if it encounters a submap that has already been traversed, then it backs out. Enhancement: No SR: 8606331677 8606313327 Patch Files: HPOVSIP.OVSIP,fr=B.01.10,fa=HP-UX_B.11.00_32/64,v=HP: /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/servlet/NNMSimpleCustomerModel.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/filter/nm/CapabilityCache.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/filter/nm/CapabilityCache$CacheEntry.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/topomap/NmSubmap.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/topomap/Ovw.class /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/topomap/SymbolMgr.class /opt/OV/SIP/webapps/ovportal/WEB-INF/lib/libovw.jar what(1) Output: HPOVSIP.OVSIP,fr=B.01.10,fa=HP-UX_B.11.00_32/64,v=HP: /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/servlet/NNMSimpleCustomerModel.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/filter/nm/CapabilityCache.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/filter/nm/CapabilityCache$CacheEntry.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/topomap/NmSubmap.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/topomap/Ovw.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/ portal/modules/topomap/SymbolMgr.class: None /opt/OV/SIP/webapps/ovportal/WEB-INF/lib/libovw.jar: None cksum(1) Output: HPOVSIP.OVSIP,fr=B.01.10,fa=HP-UX_B.11.00_32/64,v=HP: 3984847243 93071 /opt/OV/SIP/webapps/ovportal/WEB-INF/lib/ libovw.jar 1160636116 9959 /opt/OV/SIP/webapps/ovportal/WEB-INF/ classes/com/hp/ov/portal/modules/topomap/ NmSubmap.class 1303730959 34194 /opt/OV/SIP/webapps/ovportal/WEB-INF/ classes/com/hp/ov/portal/modules/topomap/Ovw.class 386842293 3862 /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/ com/hp/ov/portal/modules/topomap/SymbolMgr.class 442722292 4618 /opt/OV/SIP/webapps/ovportal/WEB-INF/classes/ com/hp/ov/portal/filter/nm/CapabilityCache.class 4183322214 6641 /opt/OV/SIP/webapps/ovportal/WEB-INF/ classes/com/hp/ov/portal/filter/nm/CapabilityCache$ CacheEntry.class 3155346698 12583 /opt/OV/SIP/webapps/ovportal/WEB-INF/ classes/com/hp/ov/portal/servlet/ NNMSimpleCustomerModel.class Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHSS_29376 Equivalent Patches: OVSIPSOL_00035: sparcSOL: 2.6 2.7 2.8 OVSIPNT_00034: intelWIN2000: 1.00 Patch Package Size: 160 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_29914 5. Run swinstall to install the patch: swinstall -x autoreboot=true -x patch_match_target=true \ -s /tmp/PHSS_29914.depot By default swinstall will archive the original software in /var/adm/sw/save/PHSS_29914. If you do not wish to retain a copy of the original software, include the patch_save_files option in the swinstall command above: -x patch_save_files=false WARNING: If patch_save_files is false when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. For future reference, the contents of the PHSS_29914.text file is available in the product readme: swlist -l product -a readme -d @ /tmp/PHSS_29914.depot To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_29914.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: ======================================================== BEFORE LOADING THIS PATCH... - Stop the Tomcat server. - If you want to reinstall SIP, then you will have to remove the patch. Once the re-install is over you can apply the patch again. NOTE : Tomcat is not started after the patch is loaded You will need to manually start it. Also, in order to keep a history of the patches installed on your system the post-install script will attempt to copy the PHSS_29914.text file to /opt/OV/SIP/patches. Please make sure this file is in /tmp before installation. ========================================================