Patch Name: PHSS_28039 Patch Description: s700_800 11.00 OV SA1.01 ADAP Patch-10 Creation Date: 02/10/25 Post Date: 02/11/18 Hardware Platforms - OS Releases: s700: 11.00 s800: 11.00 Products: OpenView Service Assurance 1.01 ADAP Filesets: OVCA_arsRT.OVCAARSSVR-RUN,fr=A.01.01,fa=HP-UX_B.11.00_32/64,v=HP OVCA_nprRT.OVCANPR-RUN,fr=A.01.01,fa=HP-UX_B.11.00_32/64,v=HP OVCA_npralmRT.OVCANPRALM-RUN,fr=A.01.01,fa=HP-UX_B.11.00_32/64,v=HP OVCA_ss7RT.OVCASS7-RUN,fr=A.01.01,fa=HP-UX_B.11.00_32/64,v=HP Automatic Reboot?: No Status: General Release Critical: No Category Tags: defect_repair general_release Path Name: /hp-ux_patches/s700_800/11.X/PHSS_28039 Symptoms: PHSS_28039: Cumulative Consolidated Patch PHSS_28031: PTSfc02414: For alarms with probable cause set as ProbableCauseLocalEnum 0, the problem presenter displays ""(instead of the value configured in the guisadmin utility) as the probable cause value. PHSS_26169: Consolidated Patch PHSS_26163: PTSfc02003: The launch of Metrica graph and report will fail for objects, whose Metrica selection name has space in it. PTSfc02349: The lauch of Metrica graph and report will fail for the following objects a) if the object's fdn has space in it. b) if the object's MOC is a sub string of another MOC. c) if the object's metrica equipment name is a sub string of another equipment name. PHSS_25559: Consolidated Patch PHSS_25554: PTSfc02052 None of the alarms sent by the NPR-PAS System is not received by the OVCA/Metrica adapter after the NPR-PAS System is stop and restarted again PHSS_24370: Consolidated Patch PHSS_24352: PTSfc01567: The "Display Graphs" and "Display Reports" functions will fail to map the selected network element to a Metrica NPR element when the FDN name starts with a "/", as specified in the fdnmap.conf configuration file. PHSS_23764: Consolidated Patch PHSS_23754: PTSfc00740: When historical (summary) graphs and reports are selected, the start and end dates are not calculated correctly based upon the summary option (i.e. DAY, WEEK, MONTH, YEAR) chosen. For example, selecting a MONTH graph for 3/3/97 to 6/3/97, displays the date range within the title as "3/3/97 to 6/3/97" and displays the data from "4/1/97 to 6/1/97". The title date range should be displayed as "3/1/97 to 6/1/97" and the data should display from "3/1/97 to 6/1/97". PTSfc01194: Some entries were missing from configuration files. PTSfc01595: When Metrica adapter function "Display Reports" is run, the following error is displayed: "TSL: (Line 1137 in) Can't open input file 'selectterm.tsl' PTSfc01596: Metrica adapter parser fails to parse the GDF file if the "Standard Report" section is missing. PHSS_22810: After the patch for the other components are installed over SA 1.01 trouble tickets are no longer created or updated. The tr_server process stops running. Defect Description: PHSS_28039: Cumulative Consolidated Patch Resolution: Cumulative Consolidated Patch PHSS_28031: PTSfc02414: The local probable cause value "0" was not handled in the Metrica adapter. Resolution: The adapter code is modified to take care of this case. PHSS_26169: Consolidated Patch PHSS_26163: PTSfc02003: Each record in the configuration file selectnamemap.conf & fdnmap.conf has a metrica equipment name and a OVC/Assurance fdn and space is used to separate these two fields. The possiblity of metrica equipment name itself having a space is not taken care in the code/script that parses this configuration file. This breaks the integration. Resolution: The oemfnprap binary has been rebuild with code changes to take care of metrica equipment name with spaces. The format of the configuration file selectnamemap.conf is not changed and remains the same. On the GUI side, the scripts oemfnprreport. sh and oemfnprgraph.sh have been modified to support metrica equipment name with space. The format of the configuration file(fdnmap.conf) has not been changed. PTSfc02349: For the following objects the launch of metrica graph and report fails a) if the object's fdn has space in it. b) if the object's MOC is a sub string of another MOC. c) if the object's metrica equipment name is a sub string of another equipment name. Resolution: The two scripts oemfnprgraph.sh and oemfnprreport.sh are changed to take care for these special objects. PHSS_25559: Consolidated Patch PHSS_25554: PTSfc02052: In normal case of the NPR-PAS system and the OVCA/Metrica adapter running the alarms sent by the NPR-PAS system is received by the OVCA/Metrica adapter. But at this stage when the NPR-PAS System is stoped and restarted again the alarms sent after that are not received by the OVCA/Metrica adapter. And oemfnprstop utility that stops the OVCA/Metrica adapter takes too much of time to stop the metrica adapter Resolution: The code for Broken TCP connection detection and connection reestablishment is added to the metrica adapter PHSS_24370: Consolidated Patch PHSS_24352: PTSfc01567: The "Display Graphs" and "Display Reports" functions will fail to map the selected network element to a Metrica NPR element when the FDN name starts with a "/", as specified in the fdnmap.conf configuration file. The following error occurs: "Unable to map Fully Distinguised Name (FDN) ... to Metrica Selection Name in .../fdnmap.conf" Resolution: PTSfc01567: The oemfnprgraph.sh and oemfnprreport.sh scripts need to use better lookup logic for the FDN name into the fdnmap.conf configuration file. Used the logic that was enhanced for Granby in this patch. PHSS_23764: Consolidated Patch PHSS_23754: PTSfc00740: Summary reports(Historical reports) should use first day of the given week/month/year to generate the reports. But instead it is generating the reports based on the given date. PTSfc01194: Few entries missing from SA A7_Sysproblem tables PTSfc01595: Can't open input file 'selectterm.tsl' while displaying graphs for a particular object. PTSfc01596: Parser does not allow the "Standard Report" section of GDF be optional Resolution: PTSfc00740: The Metrica adapter parser scripts have been reworked so that when the GDF declares a historical (summary) graph or report - indicated by the parameter "psummary" or "pday", the appropriate tsl script code is generated to adjust the start and ending dates to correspond with the correct DAY, WEEK, MONTH, and YEAR settings. PTSfc01194: The missing entries were added to the configuration file. A new script "mig_ss7table" is written to append the missing entries in the table.conf. PTSfc01595: The Metrica adapter scripts should not try to execute the customer specific Metrica tsl scripts if they do not exist. PTSfc01596: The "Standard Report" section is now an optional section within the GDF file. PHSS_22810: Remedy adapter shuts down when a trouble ticket is created. Resolution: Rebuild the tr_server with patch level libraries. Enhancement: No SR: F333002414 F333002349 F333002003 F333002052 F333001567 F333001194 F333000740 F333001595 F333001596 F333001076 Patch Files: OVCA_arsRT.OVCAARSSVR-RUN,fr=A.01.01,fa=HP-UX_B.11.00_32/64, v=HP: /opt/OEMF/V5.0/TT/Remedy/bin/tr_server OVCA_nprRT.OVCANPR-RUN,fr=A.01.01,fa=HP-UX_B.11.00_32/64, v=HP: /opt/OEMF/V5.0/PERF/npr/parser/buildmaintsl.sh /opt/OEMF/V5.0/PERF/npr/parser/buildselcbtsl.sh /opt/OEMF/V5.0/PERF/npr/parser/buildselstdgtsl.sh /opt/OEMF/V5.0/PERF/npr/parser/buildselstdrtsl.sh /opt/OEMF/V5.0/PERF/npr/parser/gencode.sh /opt/OEMF/V5.0/PERF/npr/parser/installgencode.sh /opt/OEMF/V5.0/PERF/npr/parser/splitsections.sh /opt/OEMF/V5.0/PERF/npr/parser/valextract.sh /opt/OEMF/V5.0/PERF/npr/bin/oemfnprgraph.sh /opt/OEMF/V5.0/PERF/npr/bin/oemfnprreport.sh OVCA_npralmRT.OVCANPRALM-RUN,fr=A.01.01, fa=HP-UX_B.11.00_32/64,v=HP: /opt/OEMF/V5.0/PERF/npr/bin/oemfnprap OVCA_ss7RT.OVCASS7-RUN,fr=A.01.01,fa=HP-UX_B.11.00_32/64, v=HP: /opt/OEMF/V5.0/SS7/bin/input_file /opt/OEMF/V5.0/SS7/bin/mig_ss7table /etc/opt/OEMF/V5.0/SS7/share/conf/table.conf what(1) Output: OVCA_arsRT.OVCAARSSVR-RUN,fr=A.01.01,fa=HP-UX_B.11.00_32/64, v=HP: /opt/OEMF/V5.0/TT/Remedy/bin/tr_server: OpenView Communications / Assurance tr_server A.01.0 1 - Release (T42a) HP 9000 S700/S800 HP-UX 11.x ANSI C++ (+eh) Copyright (c) 1990-2002 Hewlett-Packard Co., All Ri ghts Reserved. PATCH PHSS_28039, 10252002 OVCA_nprRT.OVCANPR-RUN,fr=A.01.01,fa=HP-UX_B.11.00_32/64, v=HP: /opt/OEMF/V5.0/PERF/npr/parser/buildmaintsl.sh: None /opt/OEMF/V5.0/PERF/npr/parser/buildselcbtsl.sh: None /opt/OEMF/V5.0/PERF/npr/parser/buildselstdgtsl.sh: None /opt/OEMF/V5.0/PERF/npr/parser/buildselstdrtsl.sh: None /opt/OEMF/V5.0/PERF/npr/parser/gencode.sh: None /opt/OEMF/V5.0/PERF/npr/parser/installgencode.sh: None /opt/OEMF/V5.0/PERF/npr/parser/splitsections.sh: None /opt/OEMF/V5.0/PERF/npr/parser/valextract.sh: None /opt/OEMF/V5.0/PERF/npr/bin/oemfnprgraph.sh: None /opt/OEMF/V5.0/PERF/npr/bin/oemfnprreport.sh: None OVCA_npralmRT.OVCANPRALM-RUN,fr=A.01.01, fa=HP-UX_B.11.00_32/64,v=HP: /opt/OEMF/V5.0/PERF/npr/bin/oemfnprap: OpenView Communications / Assurance oemfnprap A.01.0 1 - Release (T42a) HP 9000 S700/S800 HP-UX 11.x ANSI C++ (+eh) Copyright (c) 1990-2002 Hewlett-Packard Co., All Ri ghts Reserved. PATCH PHSS_28039, 10252002 OVCA_ss7RT.OVCASS7-RUN,fr=A.01.01,fa=HP-UX_B.11.00_32/64, v=HP: /opt/OEMF/V5.0/SS7/bin/input_file: None /opt/OEMF/V5.0/SS7/bin/mig_ss7table: None /etc/opt/OEMF/V5.0/SS7/share/conf/table.conf: None cksum(1) Output: OVCA_arsRT.OVCAARSSVR-RUN,fr=A.01.01,fa=HP-UX_B.11.00_32/64, v=HP: 496008471 1202816 /opt/OEMF/V5.0/TT/Remedy/bin/tr_server OVCA_nprRT.OVCANPR-RUN,fr=A.01.01,fa=HP-UX_B.11.00_32/64, v=HP: 3857532211 13524 /opt/OEMF/V5.0/PERF/npr/bin/oemfnprgraph.sh 3681579275 14249 /opt/OEMF/V5.0/PERF/npr/bin/ oemfnprreport.sh 3224841612 4140 /opt/OEMF/V5.0/PERF/npr/parser/ buildmaintsl.sh 1355640338 12956 /opt/OEMF/V5.0/PERF/npr/parser/ buildselcbtsl.sh 1054567368 18851 /opt/OEMF/V5.0/PERF/npr/parser/ buildselstdgtsl.sh 2348979575 22391 /opt/OEMF/V5.0/PERF/npr/parser/ buildselstdrtsl.sh 2818219469 4568 /opt/OEMF/V5.0/PERF/npr/parser/gencode.sh 76422471 4549 /opt/OEMF/V5.0/PERF/npr/parser/ installgencode.sh 192763744 6577 /opt/OEMF/V5.0/PERF/npr/parser/ splitsections.sh 1051813889 5098 /opt/OEMF/V5.0/PERF/npr/parser/valextract.sh OVCA_npralmRT.OVCANPRALM-RUN,fr=A.01.01, fa=HP-UX_B.11.00_32/64,v=HP: 1947127284 5885952 /opt/OEMF/V5.0/PERF/npr/bin/oemfnprap OVCA_ss7RT.OVCASS7-RUN,fr=A.01.01,fa=HP-UX_B.11.00_32/64, v=HP: 1605109750 29886 /etc/opt/OEMF/V5.0/SS7/share/conf/ table.conf 2491781226 2593 /opt/OEMF/V5.0/SS7/bin/input_file 1216184099 2972 /opt/OEMF/V5.0/SS7/bin/mig_ss7table Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHSS_28031 PHSS_26169 PHSS_26163 PHSS_25559 PHSS_25554 PHSS_24370 PHSS_24352 PHSS_23764 PHSS_23754 PHSS_22810 Equivalent Patches: None Patch Package Size: 7110 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHSS_28039 5. Run swinstall to install the patch: swinstall -x autoreboot=true -x patch_match_target=true \ -s /tmp/PHSS_28039.depot By default swinstall will archive the original software in /var/adm/sw/save/PHSS_28039. If you do not wish to retain a copy of the original software, include the patch_save_files option in the swinstall command above: -x patch_save_files=false WARNING: If patch_save_files is false when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. For future reference, the contents of the PHSS_28039.text file is available in the product readme: swlist -l product -a readme -d @ /tmp/PHSS_28039.depot To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHSS_28039.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: PHSS_28031: PTSfc02414 : None PHSS_24352: PTSfc01567: Stop the Metrica Adapter Install the Patch Start the Metrica Adapter PHSS_23754: Stop the GUI Clients Stop the GUI Server using guisstop Stop the FMS using fmsstop Install the patch Start the FMS using fmsstart Start the GUI Server using guisstart Start the GUI Client PHSS_22810: Stop tr_server. Install the patch. Start tr_server.