Patch Name: PHSS_27976

Patch Description: s700_800 11.X OV SIP3.0 OVR_00001 breaks SIP integration

Creation Date: 02/09/27

Post Date:  02/10/30

Hardware Platforms - OS Releases:
	s700: 11.00 11.11
	s800: 11.00 11.11

Products:
	OpenView Service Information Portal 3.0

Filesets:
	HPOVSIP.OVSIP,fr=B.01.00,fa=HP-UX_B.11.00_32/64,v=HP

Automatic Reboot?: No

Status: General Release

Critical: No

Category Tags:
	defect_repair general_release

Path Name: /hp-ux_patches/s700_800/11.X/PHSS_27976

Symptoms:
	PHSS_27976:
	Upon installing OVR_0001 on a Windows system running
	OVReporter, the SIP integration fails to display data
	("Currently not configured"). The SIP trace file contains
	an error similar to the following (all on one line, of
	course) :

	error OVProxyParser Thread-21 2002.08.01.00:0:0:0 Error
	connecting to
	http://rptrSystem/HPOV_reports/Customers/test/topcpy/1a-
	SIPperf" Reporter="1/default.htm: Bad Request (400)

Defect Description:
	PHSS_27976:
	Addition of a new XML attribute broke an internal parsing
	method.
	Resolution:
	Parsing code changed to correctly extract data.

Enhancement:
	No

SR:
	8606280116

Patch Files:
	
	HPOVSIP.OVSIP,fr=B.01.00,fa=HP-UX_B.11.00_32/64,v=HP:
	/opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/
		portal/modules/reporter/Reporter.class

what(1) Output:
	
	HPOVSIP.OVSIP,fr=B.01.00,fa=HP-UX_B.11.00_32/64,v=HP:
	/opt/OV/SIP/webapps/ovportal/WEB-INF/classes/com/hp/ov/
		portal/modules/reporter/Reporter.class:
		None

cksum(1) Output:
	
	HPOVSIP.OVSIP,fr=B.01.00,fa=HP-UX_B.11.00_32/64,v=HP:
	3471022699 22448 /opt/OV/SIP/webapps/ovportal/WEB-INF/
		classes/com/hp/ov/portal/modules/reporter/
		Reporter.class

Patch Conflicts: None

Patch Dependencies: None

Hardware Dependencies: None

Other Dependencies: None

Supersedes: None

Equivalent Patches:
	OVSIPSOL_00010:
	sparcSOL: 2.6 2.7 2.8

	OVSIPNT_00009:
	intelWIN2000: 1.00

Patch Package Size: 60 KBytes

Installation Instructions:
	Please review all instructions and the Hewlett-Packard
	SupportLine User Guide or your Hewlett-Packard support terms
	and conditions for precautions, scope of license,
	restrictions, and, limitation of liability and warranties,
	before installing this patch.
	------------------------------------------------------------
	1. Back up your system before installing a patch.

	2. Login as root.

	3. Copy the patch to the /tmp directory.

	4. Move to the /tmp directory and unshar the patch:

		cd /tmp
		sh PHSS_27976

	5. Run swinstall to install the patch:

		swinstall -x autoreboot=true -x patch_match_target=true \
			  -s /tmp/PHSS_27976.depot

	By default swinstall will archive the original software in 
	/var/adm/sw/save/PHSS_27976.  If you do not wish to retain a
	copy of the original software, include the patch_save_files
	option in the swinstall command above:

		-x patch_save_files=false

	WARNING: If patch_save_files is false when a patch is installed,
		 the patch cannot be deinstalled.  Please be careful
		 when using this feature.

	For future reference, the contents of the PHSS_27976.text file is 
	available in the product readme:

		swlist -l product -a readme -d @ /tmp/PHSS_27976.depot

	To put this patch on a magnetic tape and install from the
	tape drive, use the command:

		dd if=/tmp/PHSS_27976.depot of=/dev/rmt/0m bs=2k

Special Installation Instructions:
	========================================================
	BEFORE LOADING THIS PATCH...
	- Stop the Tomcat server.
	- If you want to reinstall SIP, then you will have to
	  remove the patch. Once the re-install is over you
	  can apply the patch again.

	NOTE : Tomcat is not started after the patch is loaded
	       You will need to manually start it.
	       Also, in order to keep a history of the patches
	       installed on your system the post-install script
	       will attempt to copy this <patch_name>.text file
	       to /opt/OV/SIP/patches.  Please make
	       sure this file is in /tmp before installation.
	========================================================