Patch Name: PHNE_21530 Patch Description: s700_800 11.00 3.02 ACC SNAPlus2 Link Software Patch Creation Date: 00/04/12 Post Date: 00/04/27 Hardware Platforms - OS Releases: s700: 11.00 s800: 11.00 Products: Z7484AA 3.02 Filesets: ACC-SNA.ACC-SNA-KRN,fr=B.03.02.00,fa=HP-UX_B.11.00_32,v=HP ACC-SNA.ACC-SNA-KRN,fr=B.03.02.00,fa=HP-UX_B.11.00_64,v=HP Automatic Reboot?: Yes Status: General Release Critical: Yes PHNE_21530: PANIC Category Tags: defect_repair general_release critical panic Path Name: /hp-ux_patches/s700_800/11.X/PHNE_21530 Symptoms: PHNE_21530: CR JAGad03216 A system on which the ACC SNAPlus2 software--Z7484AA-- and the ACC Base Product patch--PHNE_20744--are installed, panics when a link station is activated. The stack trace produced is as follows: panic+0x14 report_trap_or_int_and_panic+0x80 trap+0xde8 nokgdb+0x8 accsvphtx+0x6c8 svphtx+0x1b0 vhs_hmod_event+0x3e8 vhs_event_signal+0xd4 vhs_receive_proc+0xb4 sna_sdlc_nba_dispatch_input+0x290 sna_sdlc_nba_dispatch_process+0xb4 sna_sdlc_nba_scheduler+0x15c sna_sdlc_vsi_stream_uw_service+0x450 sq_wrapper+0x94 str_sched_mp_daemon+0x174 str_sched_daemon+0x268 main+0x5bc Defect Description: PHNE_21530: CR JAGad03216 The panic occurs due to due to binary incompatibility between ACC patch--PHNE_20744--and the SNAPlus2 software-- Z7484AA. (i.e. The same thing applies to patches which succeed or are equivalent to PHNE_20744.) In particular, the ACC SNA driver is incompatible with those in PHNE_20744. The underlying cause is that the drivers in PHNE_20744 are compiled with the latest versions of include files and the ACC SNA driver is not. Resolution: The solution implemented by this patch is to use a version of the ACC SNA driver compiled with the same include files used in PHNE_20744. It requires that this patch must be installed with PHNE_20744. SR: 8606134076 Patch Files: ACC-SNA.ACC-SNA-KRN,fr=B.03.02.00,fa=HP-UX_B.11.00_32,v=HP: /usr/conf/lib/libsnaacc.a /usr/conf/lib/libsnaaccsyms.o /opt/acc/.build_info_PHNE_21530 ACC-SNA.ACC-SNA-KRN,fr=B.03.02.00,fa=HP-UX_B.11.00_64,v=HP: /usr/conf/lib/libsnaacc.a /usr/conf/lib/libsnaaccsyms.o /opt/acc/.build_info_PHNE_21530 what(1) Output: ACC-SNA.ACC-SNA-KRN,fr=B.03.02.00,fa=HP-UX_B.11.00_32,v=HP: /usr/conf/lib/libsnaacc.a: ACC Rel B.03.10.00 for 32-bit B.11.00 PHNE_21530 lib snaacc.a /usr/conf/lib/libsnaaccsyms.o: None /opt/acc/.build_info_PHNE_21530: None ACC-SNA.ACC-SNA-KRN,fr=B.03.02.00,fa=HP-UX_B.11.00_64,v=HP: /usr/conf/lib/libsnaacc.a: ACC Rel B.03.10.00 for 64-bit B.11.00 PHNE_21530 lib snaacc.a /usr/conf/lib/libsnaaccsyms.o: None /opt/acc/.build_info_PHNE_21530: None cksum(1) Output: ACC-SNA.ACC-SNA-KRN,fr=B.03.02.00,fa=HP-UX_B.11.00_32,v=HP: 4255270551 31500 /usr/conf/lib/libsnaacc.a 2549308125 189144 /usr/conf/lib/libsnaaccsyms.o 2873000825 34142 /opt/acc/.build_info_PHNE_21530 ACC-SNA.ACC-SNA-KRN,fr=B.03.02.00,fa=HP-UX_B.11.00_64,v=HP: 4261235527 61604 /usr/conf/lib/libsnaacc.a 3878675694 233088 /usr/conf/lib/libsnaaccsyms.o 2873000825 34142 /opt/acc/.build_info_PHNE_21530 Patch Conflicts: None Patch Dependencies: s700: 11.00: PHNE_20744 s800: 11.00: PHNE_20744 Hardware Dependencies: None Other Dependencies: Only the following ACC multi-channel interfaces are supported by SNA/ACC Z7484AA 3.02 and PHNE_21530: * 8-Channel HP-PB (NIO) ACC Multi-channel Interface * 8-Channel EISA ACC Multi-channel Interface * 2-Channel HP-PB (NIO) ACC Multi-channel Interface Supersedes: None Equivalent Patches: None Patch Package Size: 600 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHNE_21530 5. Run swinstall to install the patch: swinstall -x autoreboot=true -x patch_match_target=true \ -s /tmp/PHNE_21530.depot By default swinstall will archive the original software in /var/adm/sw/save/PHNE_21530. If you do not wish to retain a copy of the original software, use the patch_save_files option: swinstall -x autoreboot=true -x patch_match_target=true \ -x patch_save_files=false -s /tmp/PHNE_21530.depot WARNING: If patch_save_files is false when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. For future reference, the contents of the PHNE_21530.text file is available in the product readme: swlist -l product -a readme -d @ /tmp/PHNE_21530.depot To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHNE_21530.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: If the SNAPlus2 link software - Z7484AA - is installed on the target system, this patch must be installed with PHNE_20744--or any eqivalent or superseeding patch. This patch should not be installed unless PHNE_20744 and the SNAPlus2 software are to be installed on the target system.