Patch Name: PHKL_30974 Patch Description: s700_800 11.23 Prevents Duplicate Error Logs Creation Date: 04/06/03 Post Date: 04/06/14 Hardware Platforms - OS Releases: s700: 11.23 s800: 11.23 Products: N/A Filesets: OS-Core.CORE2-KRN,fr=B.11.23,fa=HP-UX_B.11.23_IA,v=HP Automatic Reboot?: Yes Status: General Release Critical: No Category Tags: defect_repair general_release Path Name: /hp-ux_patches/s700_800/11.X/PHKL_30974 Symptoms: PHKL_30974: ( SR:8606364219 CR:JAGaf24873 ) Online diagnostics is seeing duplicated Corrected Platform Error logs. It is seeing the same corrected error record more than once thus causing them to think there are more corrected errors than there really are. This might cause the user to unnecessarily think they must replace hardware. PHKL_30289: ( SR:8606343412 CR:JAGaf04306 ) The following message appears one or more times in the dmesg and syslog output and may cause confusion: MCA/CMC[0]:handler = OS_CPEV, sub_type = Generic MCA/CMC[0]:00 00 00 01 00 00 20 01 e0 00 00 00 00 24 d7 10 MCA/CMC[0]:00 00 00 00 33 59 56 90 00 00 00 00 12 83 08 c0 MCA/CMC[0]:3f df 6a c1 00 00 00 00 00 00 00 00 00 00 0e d0 or MCA/CMC[0]:handler = OS_CMC, sub_type = Generic MCA/CMC[0]:00 00 00 01 00 00 20 01 e0 00 00 00 00 24 d7 10 MCA/CMC[0]:00 00 00 00 33 59 56 90 00 00 00 00 12 83 08 c0 MCA/CMC[0]:3f df 6a c1 00 00 00 00 00 00 00 00 00 00 0e d0 or CMC[0]:SBE address FIFO full Defect Description: PHKL_30974: ( SR:8606364219 CR:JAGaf24873 ) On IPF Platforms, online diagnostics provides the user with information about errors that have been corrected by hardware or firmware. The corrected errors are counted and the user is notififed that there might be a problem after a large number of the errors are observed. A problem is being seen on non-cellular systems with multi-core processors. The online diagnostics is seeing a duplication of a single log causing the system to think there are more corrected error logs than really exist. This could cause the online diagnostics to incorrectly notify the user that there a problem exists, and lead to the user replacing hardware when they don't need to. Resolution: The patch PHKL_30974 will cause the kernel not to produce duplicate error records for online diagnostics. PHKL_30289: ( SR:8606343412 CR:JAGaf04306 ) Hardware is able to correct certain types of memory errors automatically. These "single bit" memory errors happen occasionally on any system. Since they have been corrected there is no concern, unless it happens too frequently. The messages that are printed to the dmesg and syslog are not useful to the user, since they do not contain any pertinent information. The online diagnostics system will notify the user if there is an actual problem. These messages can be misleading and may cause the user to think hardware might be defective even if it is not. These messages are to be removed to avoid confusion. Resolution: The patch PHKL_30289 will cause the kernel not to print the confusing messages to the dmesg buffer. Enhancement: No SR: 8606343412 8606364219 Patch Files: OS-Core.CORE2-KRN,fr=B.11.23,fa=HP-UX_B.11.23_IA,v=HP: /usr/conf/lib/libsvc-pdk.a(cmc.o) what(1) Output: OS-Core.CORE2-KRN,fr=B.11.23,fa=HP-UX_B.11.23_IA,v=HP: /usr/conf/lib/libsvc-pdk.a(cmc.o): cmc.c $Date: 2004/05/26 12:40:11 $Revision: r11.23/2 PATCH_11.23 (PHKL_30974) cksum(1) Output: OS-Core.CORE2-KRN,fr=B.11.23,fa=HP-UX_B.11.23_IA,v=HP: 441185891 74440 /usr/conf/lib/libsvc-pdk.a(cmc.o) Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHKL_30289 Equivalent Patches: None Patch Package Size: 40 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHKL_30974 5. Run swinstall to install the patch: swinstall -x autoreboot=true -x patch_match_target=true \ -s /tmp/PHKL_30974.depot By default swinstall will archive the original software in /var/adm/sw/save/PHKL_30974. If you do not wish to retain a copy of the original software, include the patch_save_files option in the swinstall command above: -x patch_save_files=false WARNING: If patch_save_files is false when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. For future reference, the contents of the PHKL_30974.text file is available in the product readme: swlist -l product -a readme -d @ /tmp/PHKL_30974.depot To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHKL_30974.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: None