Patch Name: PHKL_30207 Patch Description: s700_800 11.23 CDump Hang; Dump Abort; 32 Dump Devices Creation Date: 04/01/27 Post Date: 04/02/09 Hardware Platforms - OS Releases: s700: 11.23 s800: 11.23 Products: N/A Filesets: ProgSupport.C-INC,fr=B.11.23,fa=HP-UX_B.11.23_IA/PA,v=HP OS-Core.CORE2-KRN,fr=B.11.23,fa=HP-UX_B.11.23_IA,v=HP Automatic Reboot?: Yes Status: General Release Critical: Yes PHKL_30207: OTHER Some dump device drivers might fail to dump and crash dump may be aborted if the buffers used during crash dump are above 4 GB. PHKL_29923: HANG Category Tags: defect_repair general_release critical halts_system Path Name: /hp-ux_patches/s700_800/11.X/PHKL_30207 Symptoms: PHKL_30207: ( SR:8606337079 CR:JAGae98116 ) The maximum number of dump devices that can be configured is limited to 16. ( SR:8606337242 CR:JAGae98268 ) During crash dump, the dump is aborted after printing one of the following error messages: SCSI: Illegal Instruction Detected or ERROR: can't open first dump device or ERROR: can't open dump device. The error message depends on the dump device configured and the type of dump taken (dump with compression/dump without compression). PHKL_29923: ( SR:8606324182 CR:JAGae86647 ) Compressed Dump hangs after printing the message '*** Dumping: 0% complete'. Defect Description: PHKL_30207: ( SR:8606337079 CR:JAGae98116 ) For taking large dumps, more than 16 dump devices might be necessary. Resolution: Increased the maximum number of dump devices that can be configured from 16 to 32. ( SR:8606337242 CR:JAGae98268 ) Some of the dump device interface cards can handle only 32-bit addresses (i.e., below 4 GB). It is possible that the buffers used for writing during a crash dump are allocated above 4 GB. In this case, these dump drivers will fail and the error message is displayed. Resolution: The memory allocation algorithm used for allocating crash dump buffers was changed to look for memory below 4 GB if available. PHKL_29923: ( SR:8606324182 CR:JAGae86647 ) The processor selection code for Compressed Dump was not checking for the readiness of slave processors to participate in the crash dump. This causes the dump monarch to wait for processors which do not participate in the crash dump. Resolution: The check has been added in the processor selection code to see if a processor is ready to participate in Compressed Dump, and if not select another processor. Enhancement: No SR: 8606324182 8606337079 8606337242 Patch Files: ProgSupport.C-INC,fr=B.11.23,fa=HP-UX_B.11.23_IA/PA,v=HP: /usr/include/sys/dumphdr.h OS-Core.CORE2-KRN,fr=B.11.23,fa=HP-UX_B.11.23_IA,v=HP: /usr/conf/lib/libdump-pdk.a(em_dumpsys.o) /usr/conf/lib/libdump.a(dumpconf.o) /usr/conf/lib/libdump.a(dumpdev.o) what(1) Output: ProgSupport.C-INC,fr=B.11.23,fa=HP-UX_B.11.23_IA/PA,v=HP: /usr/include/sys/dumphdr.h: dumphdr.h $Date: 2003/12/13 01:15:30 $Revision: r11. 23/1 PATCH_11.23 (PHKL_30207) */ OS-Core.CORE2-KRN,fr=B.11.23,fa=HP-UX_B.11.23_IA,v=HP: /usr/conf/lib/libdump-pdk.a(em_dumpsys.o): em_dumpsys.c $Date: 2003/12/13 01:15:30 $Revision: r 11.23/2 PATCH_11.23 (PHKL_30207) /usr/conf/lib/libdump.a(dumpconf.o): dumpconf.c $Date: 2003/12/13 01:15:30 $Revision: r11 .23/1 PATCH_11.23 (PHKL_30207) /usr/conf/lib/libdump.a(dumpdev.o): dumpdev.c $Date: 2003/12/13 01:15:30 $Revision: r11. 23/1 PATCH_11.23 (PHKL_30207) cksum(1) Output: ProgSupport.C-INC,fr=B.11.23,fa=HP-UX_B.11.23_IA/PA,v=HP: 1680478980 13317 /usr/include/sys/dumphdr.h OS-Core.CORE2-KRN,fr=B.11.23,fa=HP-UX_B.11.23_IA,v=HP: 3644488301 60224 /usr/conf/lib/libdump-pdk.a(em_dumpsys.o) 3779375599 52032 /usr/conf/lib/libdump.a(dumpconf.o) 1391692083 15520 /usr/conf/lib/libdump.a(dumpdev.o) Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: PHKL_29923 Equivalent Patches: None Patch Package Size: 70 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHKL_30207 5. Run swinstall to install the patch: swinstall -x autoreboot=true -x patch_match_target=true \ -s /tmp/PHKL_30207.depot By default swinstall will archive the original software in /var/adm/sw/save/PHKL_30207. If you do not wish to retain a copy of the original software, include the patch_save_files option in the swinstall command above: -x patch_save_files=false WARNING: If patch_save_files is false when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. For future reference, the contents of the PHKL_30207.text file is available in the product readme: swlist -l product -a readme -d @ /tmp/PHKL_30207.depot To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHKL_30207.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: None