Patch Name: PHKL_29681 Patch Description: s700_800 11.23 SCSI c8xx Dump Driver Cumulative Patch Creation Date: 03/10/27 Post Date: 03/11/11 Hardware Platforms - OS Releases: s700: 11.23 s800: 11.23 Products: N/A Filesets: OS-Core.CORE2-KRN,fr=B.11.23,fa=HP-UX_B.11.23_IA,v=HP Automatic Reboot?: Yes Status: General Release Critical: Yes PHKL_29681: OTHER Crash dump was not saved by the SCSI c8xx dump driver Category Tags: defect_repair general_release critical Path Name: /hp-ux_patches/s700_800/11.X/PHKL_29681 Symptoms: PHKL_29681: ( SR:8606325198 CR:JAGae87488 ) After system panic, the crash dump was not saved by the SCSI c8xx dump driver, instead, one of the following messages was displayed on the console : ERROR: can't open dump device . Dump aborted OR ERROR: can't open first dump device . Dump aborted This problem was seen when Seagate disk devices were configured for dump and were connected to A5149A, A5150A, A6828A, A6829A, A5838A SCSI HBAs and Ultra2/Ultra160 core I/O cards. Defect Description: PHKL_29681: ( SR:8606325198 CR:JAGae87488 ) The SCSI c8xx dump driver tries to open the Seagate disk device to save the crash dump. During the open operation, the driver sends a tagged request sense command in order to find more information about the failure with the previous command. The Seagate disk device, however, did not respond to this tagged request sense command correctly, thereby causing the dump operation to fail with the "Dump aborted" message displayed on the console. Resolution: The SCSI c8xx dump driver has been modified to send an untagged request sense command instead of the tagged request sense command. Enhancement: No SR: 8606325198 Patch Files: OS-Core.CORE2-KRN,fr=B.11.23,fa=HP-UX_B.11.23_IA,v=HP: /usr/conf/lib/libdump-pdk.a(c8xx_dumpdev.o) what(1) Output: OS-Core.CORE2-KRN,fr=B.11.23,fa=HP-UX_B.11.23_IA,v=HP: /usr/conf/lib/libdump-pdk.a(c8xx_dumpdev.o): c8xx_dumpdev.c $Date: 2003/10/14 22:42:18 $Revision: r11.23/1 PATCH_11.23 (PHKL_29681) cksum(1) Output: OS-Core.CORE2-KRN,fr=B.11.23,fa=HP-UX_B.11.23_IA,v=HP: 925578633 91992 /usr/conf/lib/libdump-pdk.a(c8xx_dumpdev.o) Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: None Supersedes: None Equivalent Patches: None Patch Package Size: 50 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHKL_29681 5. Run swinstall to install the patch: swinstall -x autoreboot=true -x patch_match_target=true \ -s /tmp/PHKL_29681.depot By default swinstall will archive the original software in /var/adm/sw/save/PHKL_29681. If you do not wish to retain a copy of the original software, include the patch_save_files option in the swinstall command above: -x patch_save_files=false WARNING: If patch_save_files is false when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. For future reference, the contents of the PHKL_29681.text file is available in the product readme: swlist -l product -a readme -d @ /tmp/PHKL_29681.depot To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHKL_29681.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: None