Patch Name: PHKL_28114 Patch Description: s700_800 11.11 timeout; ServiceGuard TOC Creation Date: 02/10/28 Post Date: 02/11/22 Hardware Platforms - OS Releases: s700: 11.11 s800: 11.11 Products: N/A Filesets: OS-Core.CORE2-KRN,fr=B.11.11,fa=HP-UX_B.11.11_32,v=HP OS-Core.CORE2-KRN,fr=B.11.11,fa=HP-UX_B.11.11_64,v=HP Automatic Reboot?: Yes Status: General Release Critical: No Category Tags: defect_repair general_release manual_dependencies Path Name: /hp-ux_patches/s700_800/11.X/PHKL_28114 Symptoms: PHKL_28114: ( SR:8606269491 CR:JAGae33726 ) When a node in a ServiceGuard cluster fails, it is difficult to determine why without extensive dump and log analyses. Defect Description: PHKL_28114: ( SR:8606269491 CR:JAGae33726 ) When a node in a ServiceGuard cluster fails, it is most commonly due to a power failure, critical hardware failure, High Priority Machine Check (HPMC), kernel panic, or ServiceGuard-initiated TOC or Safety Timer timeout. In the case of a Safety Timer timeout, it is usually the case that the timeout value is too small for the node that failed. However, it is difficult to determine if this is the case without extensive dump and logs analyses. Resolution: Whenever a ServiceGuard-initiated TOC (or Safety Timer timeout) occurs, a global variable is set to indicate that the TOC was initiated by ServiceGuard. This variable is checked during the dump and a message is logged indicating that this was a timeout generated failure, allowing faster resolution of root cause. Enhancement: No SR: 8606269491 Patch Files: OS-Core.CORE2-KRN,fr=B.11.11,fa=HP-UX_B.11.11_32,v=HP: /usr/conf/lib/libpseudo_drivers.a(safety_time.o) OS-Core.CORE2-KRN,fr=B.11.11,fa=HP-UX_B.11.11_64,v=HP: /usr/conf/lib/libpseudo_drivers.a(safety_time.o) what(1) Output: OS-Core.CORE2-KRN,fr=B.11.11,fa=HP-UX_B.11.11_32,v=HP: /usr/conf/lib/libpseudo_drivers.a(safety_time.o): safety_time.c $Date: 2002/10/25 10:08:34 $Revision: r11.11/2 PATCH_11.11 (PHKL_28114) OS-Core.CORE2-KRN,fr=B.11.11,fa=HP-UX_B.11.11_64,v=HP: /usr/conf/lib/libpseudo_drivers.a(safety_time.o): safety_time.c $Date: 2002/10/25 10:08:34 $Revision: r11.11/2 PATCH_11.11 (PHKL_28114) cksum(1) Output: OS-Core.CORE2-KRN,fr=B.11.11,fa=HP-UX_B.11.11_32,v=HP: 4188904772 3756 /usr/conf/lib/ libpseudo_drivers.a(safety_time.o) OS-Core.CORE2-KRN,fr=B.11.11,fa=HP-UX_B.11.11_64,v=HP: 2240161288 9968 /usr/conf/lib/ libpseudo_drivers.a(safety_time.o) Patch Conflicts: None Patch Dependencies: None Hardware Dependencies: None Other Dependencies: To resolve the defect relating to ServiceGuard timeout being too short, PHKL_28113 must be installed in addition to this patch. Both of these patches are independent in that there is no negative impact if either of them is installed without the other. However, both patches must be installed in order to resolve the defect. Supersedes: None Equivalent Patches: PHKL_27851: s700: 11.00 s800: 11.00 Patch Package Size: 40 KBytes Installation Instructions: Please review all instructions and the Hewlett-Packard SupportLine User Guide or your Hewlett-Packard support terms and conditions for precautions, scope of license, restrictions, and, limitation of liability and warranties, before installing this patch. ------------------------------------------------------------ 1. Back up your system before installing a patch. 2. Login as root. 3. Copy the patch to the /tmp directory. 4. Move to the /tmp directory and unshar the patch: cd /tmp sh PHKL_28114 5. Run swinstall to install the patch: swinstall -x autoreboot=true -x patch_match_target=true \ -s /tmp/PHKL_28114.depot By default swinstall will archive the original software in /var/adm/sw/save/PHKL_28114. If you do not wish to retain a copy of the original software, include the patch_save_files option in the swinstall command above: -x patch_save_files=false WARNING: If patch_save_files is false when a patch is installed, the patch cannot be deinstalled. Please be careful when using this feature. For future reference, the contents of the PHKL_28114.text file is available in the product readme: swlist -l product -a readme -d @ /tmp/PHKL_28114.depot To put this patch on a magnetic tape and install from the tape drive, use the command: dd if=/tmp/PHKL_28114.depot of=/dev/rmt/0m bs=2k Special Installation Instructions: None